Terms of Service
Welcome to reap. By accessing and utilizing the products, services, and features available on our platform (referred to collectively as the “Services”), you agree to be bound by the terms and conditions outlined in this Agreement. This Agreement sets forth the general terms and conditions governing your use of the reap.video website ("Website" or "Service") and any related products and services provided by REAP (referred to as "reap," "we," "us," or "our").
If you have any questions, comments, or concerns regarding these terms or the Services, please reach out to us via
Email: hello@reap.video
Applicable Terms
If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement. If you do not have such authority or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access or use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and reap, even though it is electronic and not physically signed by you, and it governs your use of the Website and Services.
User Account
To access our services, you may need to create a reap Account by selecting a password and username and providing certain information, such as your email address. You agree to furnish accurate, complete, and updated registration information. It is prohibited to use a name that you are not entitled to use or to impersonate another person. Transferring your reap Account to another individual is not permitted yet.
You agree to use the Services solely for your internal, personal, non-commercial purposes and in compliance with all applicable laws. However, if you are a user of Paid Services, you are permitted to use the Services for commercial purposes to the fullest extent permitted by applicable law, subject to the terms and conditions of this Agreement. If your use of the Services violates applicable laws, you are not authorized to use them. We are not liable for any unlawful use of the Services by you.
You are responsible for safeguarding the security of your reap Account, password, and any other access credentials. You must not share your reap Account with anyone, and you are accountable for all activities associated with your reap Account.
Children’s Online Privacy Protection Act
In compliance with the Children’s Online Privacy Protection Act (“COPPA”), online service providers are required to obtain parental consent before knowingly collecting personally identifiable information online from children under 13 years of age. We do not knowingly collect or solicit personally identifiable information from children under 16 years of age. If you are under 16 years of age, please refrain from attempting to register for or use the Services or providing us with any personal information. If we become aware that we have inadvertently collected personal information from a child under 16 years of age, we will promptly delete that information. If you believe that a child under 16 years of age may have provided us with personal information, please contact us at hello@reap.video
Accuracy of Information
From time to time, there may be information on the Website that contains typographical errors, inaccuracies, or omissions, particularly in product descriptions, pricing, promotions, and offers. We reserve the right to correct any errors, inaccuracies, or omissions and to modify or update information, or cancel orders if any information on the Website or Services is found to be inaccurate, without prior notice (even after you have submitted your order). We are not obligated to update, amend, or clarify information on the Website, including pricing information, except as required by law. The absence of a specified update or refresh date on the Website should not be construed to imply that all information on the Website or Services has been modified or updated.
User Content
The Service enables Users to upload, share, or provide their own content to the Website. By providing content to the Website, Users confirm that they have the legal right to do so and that they are not infringing upon any statutory provisions and/or third-party rights.
Users acknowledge and agree that by providing their own content on the Website, they grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide, transferable, sub-licensable license to access, use, host, cache, reproduce, transmit, and display their content in connection with the use of the Services solely for the operation and maintenance of the Website as contractually required.
Users are solely responsible for any content they upload, post, share, or provide through the Website. Users acknowledge and agree that the Company does not filter or moderate such content unless required to do so under the Terms. However, the Company reserves the right to remove, delete, block, or rectify such content at its discretion and to deny uploading User access to the Website without prior notice:
The removal, deletion, blocking, or rectification of content shall not entitle Users who have provided such content or are liable for it to any claims for compensation, damages, or reimbursement.
Users agree to indemnify the Company against any claim asserted and/or damage suffered due to content they provided to or provided through the Website.
Data Analysis and Machine Learning
We reserve the right to collect and analyze data and other information related to the provision, usage, and performance of various aspects of the Service and its associated systems and technologies ("Usage Data"). The Service may incorporate machine learning systems designed to generate statistics, calibrate data models, and enhance algorithms while processing content provided by users and Usage Data ("Machine Learning").
These Terms do not restrict the Company from using such Machine Learning for testing, tuning, optimizing, validating, or otherwise improving the analytics, models, or algorithms underlying the Service. Users do not have any rights to any part of the Service or the Machine Learning generated by the Company or generated during the provision of the Service.
Prohibited Uses
In addition to other terms outlined in the Agreement, you are prohibited from using the Website and Services or content provided for:
(a) Any unlawful purpose;
(b) Soliciting others to engage in unlawful acts;
(c) Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) Infringing upon or violating our intellectual property rights or the intellectual property rights of others;
(e) Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) Submitting false or misleading information;
(g) Uploading or transmitting viruses or any other type of malicious code that may affect the functionality or operation of the Website and Services, third-party products and services, or the Internet;
(h) Engaging in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping;
(i) Any obscene or immoral purpose;
(j) Interfering with or circumventing the security features of the Website and Services, third-party products and services, or the Internet;
(k) Misappropriating any account in use by another User.
We reserve the right to terminate your use of the Website and Services if you violate any of these prohibited uses.
Removing Your Content
You have the ability to delete your Content from the Services whenever you choose. Additionally, you have the option to create a backup copy of your Content before deleting it. If you no longer possess the necessary rights as outlined in these terms, you are obligated to remove your Content.
Content Removal
We retain the right to remove any Content from the Services at our discretion and without prior notice, for any reason, including if someone alleges that you contributed that Content in violation of this Agreement.
Improve and Update the Services
reap is continuously evolving and improving its Services. As part of this ongoing process, we may introduce modifications or enhancements (to all or part of the Services), such as adding or removing features and functionalities, providing new digital content or Services, or discontinuing outdated ones. Additionally, we may find it necessary to adjust or discontinue the Services, or any portion thereof, to enhance performance, bolster security measures, comply with legal requirements, or prevent unlawful activities or abuse of our systems. These changes may impact all users, certain users, or even individual users.
When the Services involve downloadable software, such software may update automatically on your device once a new version or feature becomes available, depending on your device settings. While we strive to notify you of any significant changes to the Services that could adversely affect you, this may not always be feasible.
Links to Other Resources
While the Website and Services may include links to other resources (such as websites, mobile applications, etc.), we do not imply any direct or indirect approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless explicitly stated herein. Some of these links on the Website may be "affiliate links," meaning that if you click on the link and make a purchase, reap. may receive an affiliate commission. We do not assume responsibility for examining or evaluating the offerings of any businesses or individuals or the content of their resources. Additionally, we do not accept any responsibility or liability for the actions, products, services, or content of any third parties. It is advisable to carefully review the legal statements and other terms of use of any resource accessed through a link on the Website. Your decision to link to any other off-site resources is at your own risk.
Fees and Payments
The Services may be offered for free, or we may charge a fee for their usage. If you are currently using a free version of the Services, we will notify you before any changes are made to introduce fees for those Services. Should you wish to continue using such Services after they become fee-based, you will be required to pay all applicable fees associated with them.
Paid Services
Certain of our Services may be subject to payments now or in the future (the “Paid Services”). Please note that any payment terms presented to you in the process of using or signing up for Paid Services are deemed part of this Agreement.
Billing
If you decide to purchase Paid Services (the “Purchase”), you may be required to provide certain information relevant to your Purchase, including, but not limited to, your credit card number, the expiration date of your credit card, and your billing address.
You confirm and warrant that: (i) you have the legal authority to use any credit card(s) or other payment method(s) in connection with any Purchase; and (ii) the information you provide to us is accurate, truthful, and complete.
We may utilize third-party payment processors (the “Payment Processors”) to bill you via a payment account linked to your account on the Services (referred to as your “Billing Account”) for the use of Paid Services. The processing of payments will be subject to the terms, conditions, and privacy policies of the Payment Processors, in addition to this Agreement. By providing your payment information, you acknowledge that we may share this information with the Payment Processors, subject to our Privacy Policy. We are not liable for any errors, acts, or omissions of the Payment Processors.
By opting to use Paid Services, you agree to pay us, via the Payment Processors, all charges at the current prices for the usage of such Paid Services, in accordance with the applicable payment terms, and you authorize us, via the Payment Processors, to charge your selected payment provider (your “Payment Method”). You agree to make payment using the chosen Payment Method. We retain the right to rectify any errors or inaccuracies made by the Payment Processors, even if payment has already been requested or received. We also reserve the right to decline your Purchase if the Services are unavailable, or if there are suspicions of fraud or unauthorized or illegal transactions.
Payment Method
The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If we, through the Payment Processors, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand.
Current and Accurate Billing Information Required
You are required to provide up-to-date, complete, and accurate information for your Billing Account. It is essential to promptly update all information to ensure your Billing Account remains current, complete, and accurate. This includes any changes to your billing address, credit card number, or credit card expiration date. Additionally, you must promptly notify us or our payment processor in the event of a canceled payment method (e.g., due to loss or theft) or if you become aware of a potential security breach, such as unauthorized disclosure or use of your username or password. You can make changes to this information in your account settings. If you fail to provide any of the aforementioned information, you agree that we may continue charging you for any usage of Paid Services under your Billing Account, unless you have terminated your Paid Services as outlined above.
Notification of Changes in Authorized Amount
If the amount to be charged to your Billing Account differs from the amount you preauthorized (excluding changes due to state sales taxes), you have the right to receive notice of the amount to be charged and the date of the charge before the scheduled transaction date. Your agreement with your payment provider will govern the use of your Payment Method. You consent to us accumulating charges incurred and submitting them as one or more aggregate charges during or at the end of each billing cycle.
Reaffirmation of Authorization
Your continued use of Paid Services, or failure to terminate them, reaffirms our authorization to charge your Payment Method for those Paid Services. We may submit these charges for payment, and you will be held responsible for such charges. However, this does not waive our right to seek payment directly from you. The charges may be payable in advance, in arrears, per usage, or as otherwise specified when you initially opted to use the Paid Services.
Free Trials and Other Promotions
Any free trial or promotional offer granting access to Paid Services must be utilized within the specified trial period. To avoid being charged for the Paid Services, you must cease usage before the trial period expires. If you inadvertently incur charges for Paid Services despite canceling before the trial ends, please reach out to us at hello@reap.video for assistance. We reserve the right to modify the terms of any Free Trial offer or cancel such offer at any time before the start of your Free Trial, without prior notice.
Disclaimer of Warranty
REAP AND ITS LICENSORS, SUPPLIERS, PARTNERS, PARENT, SUBSIDIARIES OR AFFILIATED ENTITIES, AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, CONSULTANTS, CONTRACT EMPLOYEES, REPRESENTATIVES, AND AGENTS, AND EACH OF THEIR RESPECTIVE SUCCESSORS AND ASSIGNS (REAP AND ALL SUCH PARTIES TOGETHER, THE “REAP PARTIES”) MAKE NO REPRESENTATIONS OR WARRANTIES CONCERNING THE SERVICES, INCLUDING WITHOUT LIMITATION REGARDING ANY CONTENT CONTAINED IN OR ACCESSED THROUGH THE SERVICES, AND THE REAP PARTIES WILL NOT BE RESPONSIBLE OR LIABLE FOR THE ACCURACY, COPYRIGHT COMPLIANCE, LEGALITY, OR DECENCY OF MATERIAL CONTAINED IN OR ACCESSED THROUGH THE SERVICES OR ANY CLAIMS, ACTIONS, SUITS, PROCEDURES, COSTS, EXPENSES, DAMAGES, OR LIABILITIES ARISING OUT OF USE OF, OR IN ANY WAY RELATED TO YOUR PARTICIPATION IN, THE SERVICES. THE REAP PARTIES MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING SUGGESTIONS OR RECOMMENDATIONS OF SERVICES OR PRODUCTS OFFERED OR PURCHASED THROUGH OR IN CONNECTION WITH THE SERVICES. THE SERVICES AND CONTENT ARE PROVIDED BY REAP (AND ITS LICENSORS AND SUPPLIERS) ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Limitation of Liability
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL ANY OF THE REAP PARTIES BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, (B) ANY SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, (C) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) ONE-HUNDRED ($100) DOLLARS OR (II) THE AMOUNTS PAID AND/OR PAYABLE BY YOU TO REAP IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM OR (D) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL OR CERTAIN OTHER DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.
Indemnification
YOU AGREE TO INDEMNIFY AND HOLD REAP AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS HARMLESS FROM AND AGAINST ANY LIABILITIES, LOSSES, DAMAGES, OR COSTS, INCLUDING REASONABLE ATTORNEYS' FEES, INCURRED IN CONNECTION WITH OR ARISING FROM ANY THIRD-PARTY ALLEGATIONS, CLAIMS, ACTIONS, DISPUTES, OR DEMANDS ASSERTED AGAINST ANY OF THEM AS A RESULT OF OR RELATING TO YOUR CONTENT, YOUR USE OF THE WEBSITE AND SERVICES, OR ANY WILLFUL MISCONDUCT ON YOUR PART.
Assignment
You may not assign, delegate, or transfer this Agreement or your rights or obligations hereunder, or your reap Account, in any way (by operation of law or otherwise) without our prior written consent. We may transfer, assign, or delegate this Agreement and our rights and obligations without consent.
Severability
All rights and restrictions outlined in this Agreement may be exercised and are applicable and binding only to the extent that they comply with applicable laws. They are intended to be limited to the extent necessary to prevent this Agreement from being rendered illegal, invalid, or unenforceable. If any provision or portion of any provision of this Agreement is deemed illegal, invalid, or unenforceable by a court of competent jurisdiction, the parties intend for the remaining provisions or portions thereof to constitute their agreement concerning the subject matter herein. All such remaining provisions or portions thereof shall remain in full force and effect.
No Waiver
If you fail to comply with this Agreement and we do not take immediate action, this does not mean that we are giving up any rights that we may have (such as the right to take action in the future).
Governing Law
This Agreement is governed by and will be construed under the Federal Arbitration Act, applicable federal law, and the laws of the State of California, without regard to the conflicts of laws provisions thereof.
Changes and Amendments
We reserve the right to modify this Agreement or its terms related to the reap and Services at any time at our discretion. When we do so, we will update the date at the top of this page and notify you via email. Additionally, we may provide notice to you through other means, such as the contact information you have provided.
The updated version of this Agreement will become effective immediately upon posting unless otherwise specified. Your continued use of the reap and Services after the effective date of the revised Agreement (or such other act specified at that time) will indicate your consent to those changes.
Acceptance of These Terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services, you consent to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.
Contact us
If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us using the email below:
hello@reap.video
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