This document was last updated on March 16, 2026. If you have any questions, please contact us at hello@reap.video.
How reap collects, uses, stores, and protects your personal data when you use our platform.
We highly value your privacy and are dedicated to safeguarding it through adherence to this privacy policy ("Policy"). This Policy describes the various types of information we may collect from you or that you may furnish ("Personal Information") on the reap.video website ("Website" or "Service") and its associated products and services (collectively referred to as "Services"). Additionally, we outline our practices concerning the collection, utilization, maintenance, protection, and disclosure of that Personal Information.
This Policy represents a legally binding agreement between you ("User", "you", or "your") and reap. ("reap", "we", "us", or "our"). If you are agreeing to this policy on behalf of a business or any other legal entity, you assert that you possess the authority to bind such entity to this agreement. By accessing or utilizing the Website and Services, you affirm that you have read, comprehended, and consented to abide by the terms of this Policy. This Policy does not extend to the practices of companies not owned or controlled by us, or to individuals not employed or managed by us.
Upon visiting the Website, our servers automatically capture information transmitted by your browser. This data may encompass details like your device's IP address, browser type and version, operating system type and version, language preferences, the webpage visited prior to arriving at the Website and Services, pages of the Website and Services visited, duration of visit on those pages, searched information on the Website, access times and dates, and additional statistics.
Information collected automatically is solely utilized to identify potential instances of abuse and to generate statistical insights regarding the utilization and traffic of the Website and Services. This statistical data is not aggregated in a manner that would identify any particular User of the system.
You can access and use the Website and Services without divulging any information by which you could be personally identified. However, to utilize certain features provided on the Website, you may be prompted to furnish certain Personal Information (such as your name and email address).
We gather and store any information knowingly provided by you when creating an account, making a purchase, or completing any forms on the Website. This information may encompass, when necessary:
When you connect your social media accounts to reap, we may collect certain data from those accounts for the purpose of providing in-app account management and content publishing. You can revoke this permission at any time by disconnecting your accounts through our platform's settings or by contacting our support team at hello@reap.video
By connecting your social media accounts to our Service, you agree to be bound by the terms of service and privacy policies of these platforms. Please review the following:
You reserve the right not to provide us with your Personal Information. However, declining to do so may prevent you from accessing certain features on the Website.
Some of our features such as "Sign In" require authorization from Google. You are free to make changes and revoke access at any time. For further information, please refer to Google Privacy Policy and Google Security Settings.
We acknowledge the necessity of providing enhanced privacy safeguards concerning Personal Information collected from children under the age of 13. Consequently, we take special precautions to protect their privacy and do not solicit any Personal Information from children at any time. Should you have reason to believe that a child under the age of 13 has furnished Personal Information to us through the Website and Services, kindly contact us at hello@reap.video to request the deletion of that child's Personal Information from our Services.
We urge parents and legal guardians to supervise their children's internet activities and to reinforce this Policy by instructing their children never to disclose Personal Information through the Website and Services without parental consent.
We function as both a data controller and a data processor concerning Personal Information under the GDPR, unless a data processing agreement has been executed, designating you as the data controller and us as the data processor.
Our role may vary based on specific circumstances involving Personal Information. As a data controller, we determine the purposes and means of processing Personal Information necessary for your access and use of the Website and Services.
As a data processor, we act when you submit Personal Information through the Website and Services. In such instances, we do not own, control, or make decisions about the submitted Personal Information, and process it solely in accordance with your instructions.
Information collected from you may be used for various purposes, including but not limited to:
We use the data collected from your connected social media accounts solely to facilitate the account management, scheduling and publishing of content as per your instructions. We do not use this data for any other purposes without your explicit consent.
We are committed to protecting your data in accordance with the Google Workspace API User Data Policy. Our application does not retain or use data obtained through Google Workspace APIs to develop, improve, or train generalized or non-personalized AI or ML models.
We rely on various legal bases as defined in the GDPR for collecting and processing your Personal Information, including but not limited to:
For Services necessitating payment, you may be required to furnish credit card details or other payment account information, utilized solely for payment processing. We engage third-party payment processors ("Payment Processors") to assist in securely processing your payment information.
Payment Processors adhere to the latest security standards established by the PCI Security Standards Council. Payment data is encrypted and protected with digital signatures, and our Website and Services adhere to stringent vulnerability standards to create a secure user environment.
You retain the ability to delete certain Personal Information we hold about you. Upon deleting Personal Information, we may retain a copy of the unaltered information for the duration necessary to comply with obligations to our affiliates and partners. Should you wish to delete your Personal Information or permanently deactivate your account, please contact us.
We disclose your Personal Data to various categories of service providers and other parties. We do not sell your Personal Information to any third parties at any cost.
Service Providers: These parties assist us in delivering the Services, including hosting providers, analytics providers, support vendors, and payment processors including Stripe, Inc.
Advertising Partners: Ad networks and marketing providers that help us market our services.
Analytics Partners: Companies tracking how users find or interact with the Services.
Business Partners: Businesses with which you have a relationship, companies offering integrated tools, and joint promotional partners.
Parties You Authorize: Third parties accessed through the services, social media platforms when you connect your accounts and authorize us to publish content on your behalf, and third-party service providers necessary for the calendar feature.
Legal Obligations: We may share Personal Data to fulfill legal obligations.
Business Transfers: In the event of a merger, acquisition, or bankruptcy, all collected Personal Data may be transferred. We will make reasonable efforts to notify you before your information becomes subject to different policies.
We retain Personal Data for the duration necessary to provide our Services or to fulfill our business objectives. For instance:
Data transfers may involve transmitting and storing your information in a country distinct from your own. Transfer of your Personal Information to countries outside the European Union will occur solely with your explicit consent or as permitted by the GDPR.
As an EEA resident, you possess certain data protection rights:
California residents enjoy additional rights under the California Consumer Privacy Act ("CCPA"). California residents may request and obtain information regarding specific pieces and categories of Personal Information collected and disclosed. They also have the right to request deletion or opt-out of the sale of Personal Information. We pledge not to discriminate against you for exercising CCPA rights.
Requests to exercise your rights should be directed to us via contact details provided in this document. We may seek identity verification before addressing such requests.
Our Website and Services employ cookies to personalize your online experience. Cookies are text files placed on your hard disk by a web server. Opting out of cookies may impair full access to Website and Services features.
Our Website and Services may utilize third-party analytics tools incorporating cookies, web beacons, or similar technologies to gather standard internet activity and usage data. Third-party analytics tools do not track or collect personally identifiable User information.
The Website and Services are currently not configured to interpret or respond to Do Not Track signals sent by browsers. However, we restrict Personal Information use and collection as detailed in this Policy.
We offer electronic newsletters for voluntary subscription. Your email address remains confidential. You can opt out of newsletters or marketing emails anytime using provided unsubscribe instructions.
Voluntary push notification subscription is available, relying on unique device tokens issued by your device's operating system. Device tokens do not reveal your identity. Subscription adjustments are managed through device settings.
The Website and Services may feature links to external resources not owned or controlled by us. We disclaim responsibility for the privacy practices of such resources. When you connect your YouTube, Instagram, or TikTok accounts to our Services, please note that these platforms have their own privacy policies.
We are committed to safeguarding your Personal Data from unauthorized access, use, and disclosure through the implementation of suitable physical, technical, organizational, and administrative security measures. We implement additional security measures such as encrypting authentication tokens to protect data related to your connected social media accounts.
Please note that no method of data transmission over the internet or storage can be entirely foolproof.
In case of suspected security breaches, we reserve the right to take appropriate measures, including investigation, reporting, and cooperation with law enforcement. Affected individuals will be promptly notified via email.
We retain the prerogative to amend this Policy at our discretion, with revisions effective upon posting. Users will be notified of significant changes via email or other appropriate means.
By accessing or utilizing the Website and Services, you confirm reading and accepting terms of this Policy and any subsequent amendments.
For inquiries about this Policy, data protection practices, or personal data, contact: hello@reap.video